HATANI, L.; ARUFI, L.; ROMMY, N.; USMAN, U.; JUMADIL, J. Enhancing Public Service Quality through Servant Leadership, Employee Competence, and Self-Efficacy. International Journal of Management and Education in Human Development, [S. l.], v. 6, n. 03, p. 2012–2018, 2026. Disponível em: https://ijmehd.com/index.php/ijmehd/article/view/397. Acesso em: 31 oct. 2026.