The Effect of Interpersonal Communication, Human Resources Development and Knowledge Worker on Employees Performance at General Aviation School Kendari

Authors

  • Hasmawati Halu Oleo University
  • Ibnu Hajar Halu Oleo University
  • Sri Wiyati Mahrani

Keywords:

Interpersonal Communication, HR Development, Knowledge worker Performance.

Abstract

This study aims to analyze(1) the effect of interpersonal communication on employees  performance of General Aviation School Kendari,(2) the effect of human resource development on employees performance of the Kendari General Aviation School,(3) the effect of knowledge workers on employees performance General Aviation School Kendari and 4) the influence of interpersonal communication, development of Human Resources and knowledge workers simultaneously on employees performance at General Aviation School Kendari.  The population in this study were all 31 employees of the General Aviation School Kendari and the research was census in nature so there was no need for a sampling process. The results showed that: 1). Interpersonal communication has positive and significant effect on employee’s performance at General Aviation School Kendari;2) Human Resource Development has positive and significant impact on employee’s performance at General Aviation School Kendari. 3). Knowledge workers have positive and significant effect on employee’s performance at General Aviation School Kendari and 4) Interpersonal Communication, Human Resource Development and Knowledge workers simultaneously have positive and significant effect on employee’s performance at General Aviation School Kendari.

References

Agustina, Linda. 2016. Analisis Knowledge Worker sebagai kontribusi dalam meningkatkan kinerja karyawan PT. Asuransi Jiwasraya (Persero) Kantor Pusat. Semarang : Universitas Diponegoro.

Akinyi, Okumu Pamela. 2014. The effect of human resources development on employee organizational commitment in commercial bank in Mombasa County, Kenya. Nairobi : Business Administration School of Business University of Nairobi.

Akkerrmans, Jos et al. 2014. Competencies for the Contemporary Career : Development and Preliminary Validation of the Career Competencies Questionnaire. Journal of Career Development 40(3), Pages 245-267.

Ananta, Irwin. 2011. Analysis on Interpersonal communication and work motivation to the work spirit of teacher at Al-Izhar Senior High Scholl Pondok Labu-South Jakarta. International Seminar On Scientific Issues and Trends (ISSIT) 2011.

Arikunto, S. 2002. Prosedur Penelitian Suatu Pendekatan Praktik. Jakarta: PT. Rineka Cipta

Arni, Muhammad. 2005. Komunikasi Organisasi. Jakarta : Bumi Aksara

Asfaw, Abeba Mitiku. 2015. The Impact of Training and Development on Employee Performance and Effectiveness : A Case study of Districy Five Administration Office, Bole Sub-City, Addis Ababa, Ethiopia. Journal of Human Resources and Sustanaibility Studies, Vol 3, No 4 , December 2015.

Attaymini, Rahma. 2014. Upaya membangun Komunikasi Antar Pribadi yang efektif antara siswa dan Guru. Yogyakarta : Universitas Islam Indonesia.

Bangun, Wilson. 2012. Manajemen Sumber Daya Manusia. Jakarta: Penerbit Erlangga

Cangara, Hafied. 2004. Pengantar Ilmu Komunikasi. Jakarta : PT. Raja Grafindo Persada.

Daft, Richard. 2016. Era Baru Manajemen. Terjemahan. Jakarta : Salemba Empat.

Devito, Joseph A. 2016. Komunikasi Antar Manusia. Pamulang : Karisma Publishing Group.

Dharma, Agus. 2009. Manajemen Prestasi Kerja. Jakarta : Rajawali.

Effendy, Onong Uchnjana. 2007. Ilmu Komunikasi Teori dan Praktek. Bandung : PT. Remaja Rosdakarya.

Elnaga, Amir, 2013. The effect training on employee performance. European Journal of Business and Management Vol 5 No 4, 2013.

Enjang, AS. 2009. Komunikasi Konseling. Bandung : Nuansa.

Firdati, Febrisma Ramadhiya. 2016. Pengaruh Pengembangan Sumber Daya Manusia terhadap Kinerja Pegawai pada Kantor Badan Kepegawaian Daerah Provinsi Kalimantan Timur. eJournal Ilmu Administrasi Bisnis 4(1).

Firdanianty dan Soleh, Alvin. 2011. Smart Knowledge Worker . Jakarta : PT. Elex Media Komputindo.

Golabi, S. 2008. Management Organization and Human Resources development, Teheran : Ferdos Publication.

Griffin, 2004. Manajemen, alih bahasa Gina Gania, Jakarta : Erlangga

Gulati,R, Mayo, A and Nohria, N. 2013. Management. Boston :: Cengage Learning.

Hallahan, K et al. 2007. Defining Strategic communication. International Journal of Strategic Communication, 1(1) 3-35

Hariandja, Marihot Tua Efendi. 2007. Manajemen Sumber Daya Manusia : Pengadaan, Pengembangan, Pengkompensasian, dan Peningkatan Produktivitas Pegawai. Jakarta : Penerbit Grasindo.

Hasibuan, Malayu. 2011. Manajemen Sumber Daya Manusia. Jakarta. PT. Bumi Aksara

Heidjrachman dan Husnan, Suad. 2004. Manajemen Personalia. Yogyakarta : BPFE.

https://blog.smarp.com/interpersonal-communication-definition-importance-and-must-have-skills

Jawahar. 2007. The influence of perception of fairness on performance appraisal reactions. Journal of Labor research Vol 28 pp 735-754.

Kadarisman, M. 2013. Manajemen Pengenmbangan Sumber Daya Manusia. Jakarta : PT. Raja Grafindo Persada.

Kaehler, Boris and Grunderi, Jens. 2019. HR Governance : A Theoretical Introduction. Berlin : Springer

Kazakovs, M ; Verdina A, Ahirpova I. Automation of Human Resources Development Planning. Procedia Computer Science, 2015:77 (Supplement C);234-9

LAN, 2003, SANKRI Buku I Prinsip-prinsip Penyelenggaraan Negara. Jakarta : Lembaga Administrasi Negara

Mahmudi. 2010. Manajemen Kinerja Sektor Publik,. Yogyakarta : UPP AMP YKPN.

Mangkunegara, Anwar Prabu, 2004. Manajemen Sumber Daya Manusia Perusahaan, Bandung : Penerbit PT. Remaja Rosdakarya.

--------------------------------------, 2011. Manajemen Sumber Daya Manusia Perusahaan, Bandung : Penerbit PT. Remaja Rosdakarya.

Mangkuprawira, Tb. S. 2002. Manajemen Sumber Daya Manusia Strategik. Bandung : Penerbit PT. Remaja Rosdakarya.

Martini, Ida Ayu Oka. 2020. The dimension of competency on worker performance mediated by work commitment. Congent Business and Management Vol 7 , 2020 Issue 1.

Mirsepasi, N. et al. 2014. Model for Excellence in The Public Sector (Case Study of The Public Organization in Iran). Journal of Executive Management: 5(10):157-80.

Muchinsky, P.M. 2006. Psychology applied to work : An introduction to industrial and organizational psychology. USA : Thomson Wadsworth.

Mulyana, Deddy. 2004. Ilmu Komunikasi : Suatu Pengantar. Bandung : PT. Remaja Rosdakarya.

Noe, Raymond. 2017. Employee Training and Development. USA : Mc Graw Hill Education

Nofiyanti, Eva. 2016. Hubungan Komunikasi Interpersonal terhadap Kinerja Karyawan (Studi pada Karyawan Griya Perbelanjaan Mekar Yogyakarta). Yogyakarta : Fakultas Ilmu Sosial dan Humaniora Universitas Islam Negeri Yogyakarta

Nonaka, Ikujiro et al. 2000. The Knowledge creating company : How Japanese companies create the dynamics of Innovation. Oxford : Oxford University Press.

Noudehi, Mohammadali et al. 2017. Human Resources Development Indicatots for The Iranian Judo Federation. Journal Annals of Applied Sport Sciences. 5(3): 95-102.

Nugraha, Rizky. 2016. Pengaruh Pengembangan Sumber Daya Manusia, Disiplin Kerja dan Lingkungan Kerja terhadap Kinerja Pegawai pada Inspektorat Kabupaten Morowali. Jurnal Katalogis Volume 4 Nomor 10 Oktober 2016 Hal 176-183

Pandoyo, Hendraman Ranu. 2007. Proses pendisiplinan. Yogyakarta : FE UGM.

Priansa. 2016. Perencanaan dan Pengembangan SDM. Bandung : Penerbit Alfabeta

Price. 2011. Human Resources Development. South Western : Nelson Education Ltd.

Putra, Yohan Dwi. 2010. Pengembangan Sumber Daya Manusia sebagai faktor yang mempengaruhi produktifitas kerja. Jurnal Pendidikan Manajemen Perkantoran Vol 4 No 1, Januari 2019, Hal 127-133.

Ratnasingam, Malini. 2004. Defining the knowledge worker. Kuala Lumpur: Department of Anthropology and Sociolog Faculty of Art and Social Sciences Univeristy Malaya.

Reniati. Praktek Knowledge management pada Perguruan Tinggi melalui Knowledge Worker dan Knowledge Leader berbasis Strategi MP3EI. Bangka Belitung : Fakultas Ekonomi Universitas Bangka Belitung.

Rivai, Veithzal. 2004. Manajemen Sumber Daya Manusia Untuk Perusahaan. Jakarta : PT Raja Grafindo Persada.

Robbins, SP. 2006. Perilaku Organisasi. Terjemahan. Jakarta : Gramedia Group.

Rowley, C and Jackson, K. 2012. Manajemen Sumber Daya Manusia : Kunci Utama. Terjemahan. Jakarta : PT. Rajagrafindo Persada

Samsuddin, Sadali. 2010. Manajemen Sumber daya manusia. Bandung : PT. Pustaka Setia

Sarbani, Wachid. 2013. Hubungan Pengembangan Sumber Daya Manusia dengan Kinerja Pegawai di Sekretariat Daerah Kabupaten Barito Timur. Jakarta : Program Pasca Sarjana Program Magister Administrasi Publik Universitas Terbuka

Septiana, Maryana. 2019. Analyses of Effect of Interpersonal Communication on The Performance of Employees at Fluid Sciences Batam. Proceedings of the 1st International Conferenc on Applied Economics and Social Sciences (ICAESS 2019).

Siagian, Sondang P. 2009. Manajemen Sumber Daya Manusia. Jakarta : PT. Bumi Aksara.

Simamora, Henry. 2007. Manajemen Sumber Daya Manusia, Edisi 2, Yogyakarta : STIE YKPN.

Sugiyono. 2011. Metode Penelitian Kualitatif dan RND. Bandung : Penerbit Alfabeta.

Suliyanto. 2006. Metode Riset Bisnis. Yogyakarta : Penerbit Andi

Suprihanto, John. 2000. Penilaian Kinerja dan Pengembangan Sumber Daya Manusia. Yogyakarta : BPFE.

Sutrisno, Edi. 2011. Manajamen Sumber Daya Manusia. Jakarta : Kencana.

Thariq, Muhammad. 2018. Interpersonal Communication role for self-concept of children and families. Budapest International Research and Critics Intitutte Journal (BIRCI-Journal) Vokume 1 No 2, June 2018, Page 182-195.

Tohardi, Ahmad. 2008. Pemahaman Praktis Manajemen Sumber Daya Manusia. Bandung : Universitas Tanjung Pura.

Werner, John M ; De Simone, Randy L. 2012. Human Resource Development. Boston : Cengage Learning.

Williams, Chuck. 2018. Principes of Management (10th edition). Boston : Cengage Learning.

Zhan, hong ; Tang, Tian; Zhang Yue. 2013. The research on characteristics of Knowledge workers and their motivating factors : A review and comparison study. American Journal of Industrial and Business Manegement, Pages 557-564

Downloads

Published

2021-10-05

How to Cite

Hasmawati, H., Hajar, I., & Sri Wiyati Mahrani. (2021). The Effect of Interpersonal Communication, Human Resources Development and Knowledge Worker on Employees Performance at General Aviation School Kendari . International Journal of Management and Education in Human Development, 1(04), 001–012. Retrieved from https://ijmehd.com/index.php/ijmehd/article/view/171