The Effect of Organizational Citizenship Behavior, Competence and Knowledge Management on Employee Performance of Education and Culture Department, Southeast Sulawesi Province
Keywords:
Organizational Citizenship Behavior, Competence, Knowledge Management, Employee PerformanceAbstract
This study aims to: 1) examine the effect of organizational citizenship behavior (OCB) on employee performance, 2) examine the effect of competence on employee performance, 3) examine the effect of knowledge management on employee performance, 4) simultaneously examine the effect of organizational citizenship behavior (OCB), competence and knowledge management on employee performance.
The object of this research is the Department of Education and Culture of Southeast Sulawesi Province. The population of this research is the personnel of all employees of the Education and Culture Office of Southeast Sulawesi Province totaling 164 personnel. Samples were taken 10 percent of the total population so that the sample in this study amounted to 41 respondents. The research data was collected using a questionnaire, the research data was analyzed using SPSS version 16 to determine the results of the regression analysis of the influence of the independent variable on the dependent variable.
The results of the study: 1) organizational citizenship behavior (OCB) has a positive and significant effect on employee performance, 2) competence has a positive and insignificant effect on employee performance, 3) knowledge management has a positive and significant effect on employee performance, 4) simultaneously organizational citizenship behavior (OCB), competence and knowledge management have a positive and significant effect on employee performance.
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