Quality Assurance Practices by the Administrators of the Association of Local Colleges and Universities in CAMANAVA
Keywords:
Quality Assurance, Quality Control, Quality Assurance PracticesAbstract
This research investigates the effectiveness of quality assurance measures implemented by administrators in the CAMANAVA's Association of Local Colleges and Universities (ALCU). CAMANAVA Area is composed of the cities of Caloocan, Malabon, Navotas, and Valenzuela, located in the northern part of Metro Manila, Philippines. The study examines four key areas in quality assurance: analysis, design and development, implementation, and evaluation, seeking correlations among them. Using a quantitative approach, the study analyzes administrators' demographics, assesses the effectiveness of quality assurance practices, identifies any significant relationships among these practices, and suggests solutions to encountered challenges. Data were gathered through a questionnaire survey involving 68 administrators from various member institutions. Findings reveal that administrators are predominantly male, married, in their forties and fifties, with varying educational backgrounds, and mostly serving as department chairs for less than ten years. Agreement levels varied across different aspects of quality assurance practices, with emphasis on curriculum classification, instructional program clarity, and formative evaluation by department chairs. Design and development focused on course objective identification, while implementation centered on communicating performance standards, with discrepancies in activities such as peer coaching. Evaluation parameters showed strong agreement on identifying
summative evaluation goals but gaps in execution. Correlation analysis indicates strong positive relationships between various phases of quality assurance practices, particularly between design and implementation, and implementation and evaluation. Identified problems mainly revolve around curriculum, instruction, faculty, and student-related issues,with summative evaluation goals and student competencies being significant concerns. Proposed solutions include recognizing curriculum programs, effective communication of performance standards, and addressing student needs.
References
Adu-Oppong, A.A. (2014). Strengthening quality assurance: The role of university administrators. Current Research Journal of Social Sciences, Vol. 6 (4), pp. 134-137.
Ashcroft, K. (2010). Ethiopia: Expanding and improving higher education. University World News, African Edition, No. 60 (1).
Association of African Universities (2008). Higher education in Africa: The international dimension.
Retrieved February 9, 2018 from https://searchworks.stanford.edu/- view/11920412.
Baryeh, B.O.J. (2009). Higher education quality in Ghana: How NAB is coping with the balance between improvement and accountability (Unpublished Masters’ Thesis). University of Oslo, Norway, pp. 28-35.
Biggs, J. (2001). The reflection institution: Assuring and enhancing the quality of teaching and learning. Higher Education,Vol. 41, pp. 221. Retrieved February 9, 2018 from https://doi=10.1023/A:100-4181331049.
Billing, D. (2004). International comparisons and trends in external quality assurance of higher education: Commonality or diversity? Higher Education, Vol. 47 (1), pp. 113-137. Retrieved February 9, 2018 from https://link.springer.com/article/10.1023/B:HIGH.00- 00009804.31230.5e.
Bloom, D, Canning, D. & Chan, K. (2005). Higher education and economic growth in Africa. Retrieved February 9, 2018 from https://www.eldis.org/document/A23069.
Brennan, J. & Shah, T. (2000). Experiences from 14 countries. Higher Education, Vol. 40 (3), pp. 328-332. Bueno, C. F. (2016). K to 12 curriculum for the mother tongue based- multilingual education. Retrieved February 9, 2018 from http://www.researchgate.net/publication/295400261_K_TO_12_CURRICULUM_FOR_THE_ MOTHER _TONGUE_BASED- MULTILINGUAL_EDUCATION
Bunoti, S. (2012). The quality of higher education in developing countries needs professional support. Retrieved February 9, 2018 from http://www.intconfhighered.org.
Calderon, J. F. (2005). Methods and research and thesis writing. Manila: National Book Store, pp. 61- 93, ISBN 9710855085.
Calundan, O. (2012). City of Malabon university: Malabon’s first-class tertiary institution, home of city scholars. Retrieved February 9, 2018 from http://philcpa.org/2012/03/city-of-malabon-university- malabons-first-class-tertiary-institution-home-of-city-scholars-2/.
Campbell, C. & Rozsnyai, C. H. (2002). Quality assurance and the development of course programmes. Bucharest: UNESCO/ CEPES, pp. 131-133.
Chalmers, D.& Johnston, S. (2012). Quality assurance and accreditation in higher education. New York and Oxford: Routledge, pp. 1-12, ISBN 9780415887359.
Chalmers, D. J. (2007). Sustainability education. New Zealand Geographer, Vol. 63 (3). Retrieved February 9, 2018 from https://www.doi.org-/10.1111/j.1745- 7939.2007.00121.x.
Charles,C. M. (2007). Building classroom discipline.Retrieved February 9,2018 from https:/ /trove.nla. gov.au/ work/9776796.
Chee, J.D. (2015). Pearson’s product- moment correlation: Sample analysis. Retrieved February 14, 2018 from http://doi:10.13140/RG.2.1.1856.2726.
Church, C. H. (1988). The qualities of validation. Studies in Higher Education, Vol. 13, pp. 27-43.
Cooper, D. R. & Schindler, P. S. (2003). Business research methods (8th Ed.). Boston: McGraw-Hill, pp.74-92.
Danao, C. P. (2005). The medium-term higher education development plan and the local colleges and universities. Manila Bulletin. Retrieved February 9, 2018 from http://ww.mb.com.ph/issues/2005/02/20/- OPED2005022029090.html.
De Leon, R. (2017). Study abroad: Building successful bridges to international learning experiences. North Carolina: Information Age Publishing, pp. 2-11.
Dill, D.D. (2003). Allowing the market to rule: The case of the United States. Higher Education Quarterly, Vol. 57 (2). Retrieved February 9, 2018 from https://doi.org/10.1111/1468- 2273.00239.
Dill, D. (2010). We can’t go home again: Insights from a quarter century of experiments in external academic quality assurance. Quality in Higher Education, 21 (1), 20-38.
Duks, J.P. (2017). Quality, quality control, quality assurance. Handbook of Quality Assurance for the Analytical Chemistry Laboratory, Vol. 23, pp. 1-10.
Evans, J. R. (2014). Quality and performance excellence: Management, organization, and strategy (7th Ed.).USA: South-Western Cengage Learning, ISBN-13:978-1-133-95592-4.
Faganel, A. & Dolinsek, S. (2012). Quality management systems in higher education. Retrieved February 9, 2018 from http://www.fm-kp.si- /zalozba/ISBN/961-6486-71-3/245-252.pdf.
Gallagher, C. (2010). Critical approaches to the study of higher education. Maryland, United States: JHO Press, pp. 81-88.
Geda, A. G. (2014). Quality assurance policy and practice in higher education institutions in Ethiopia. Retrieved February 9, 2018 from http://uir.unisa.ac.za/bitstream/handle/ 10500/18676/ thesis_abeya% 20geleta%20geda .pdf;sequence=1.
Giorgidze, L. (2012). Exploring role of management in quality assurance at private and state universities of Georgia. Problems of Education in the 21st Century, Vol. 44. Retrieved February 9, 2018 from http://journals.indexcopernicus.com/abstract.php?icid=1003380.
Harman, G. (2000). Quality assurance in higher education: Standards, mechanisms, and mutual recognition.Retrieved February 9, 2018 from http://unesdoc.unesco.org/images/ 0012/001278/127860e.pdf.
Harman, G. & Meek, V. L. (2000). Repositioning quality assurance and accreditation in Australian higher education. Commonwealth of Australia, pp. 115-132, ISBN 0 642 23992 4.
Harvey, L & Green, D. (1993). Defining quality. Assessment and Evaluation in Higher Education, Vol. 18 (1), pp. 12-45. Retrieved February 9,2018 from https://doi.org/10.1080/0260293930180102.
Hau, K. (1996). Assessment and accreditation: Quality enhancement in higher education. Retrieved February 9, 2018 from https://books.google.com.ph/books?id=oPGzCgAA QBAJ&pg=PA19& lpg=A19&dq=hau _ 1996_ higher _ education_source.
Hayward, F. M.(2006). Quality assurance and accreditation of higher education in Africa. Retrieved February 9, 2018 from https://www.Researchgate.net/publication/308164989_managing_Quality_Assurance_in_Higher_ Education_The_Case_of_the_University_o f_Energy_and_natural_performance_Ghana.
Jones, A. M. (2003). The use and abuse of powerpoint in teaching and learning in the life sciences: A personal overview. Bioscience Education, Vol. 2(1), pp. 1-13. Retrieved February 9, 2018 from https://.- stanford.edu/view/11920412.
Jonsson, N. (2004). Quality assurance of higher educational services: Case study of California state university. Retrieved February 9, 2018 from https://www.diva-portal.org/smash/ get/diva2:1016561/FULLTEXT01.pdf.
Journal of Business Administration and Education (2014). Accreditation in business education. Retrieved February 9, 2018 from https://www.emeraldinsight.com/doi/10.1108/0968488 9910269551.
Kanner, A. D., Coyne, J. C., Schaefer, C., & Lazarus, R. S. (1981). Comparison of two modes of stress measurement: Daily hassles and uplifts versus major life events. Journal of Behavioral Medicine, Vol. 4, pp. 1–39.
Kember, D. & Kwan, K. (2000). Lecturers’ approaches to teaching and their relationship to conceptions of good teaching. Instructional Science: An International Journal of the Learning Sciences, Vol. 28 (5), pp. 469. Retrieved February 9, 2018 from https://www.learntechlib.org/p- /165384/.
Khan, D. M. (2014). Human resource as a strategic partner: A critical review. International Journal of Human Resource Studies, Vol. 4 (1). Retrieved February 9, 2018 from http://www.macrothink.org-/journal-/index.php/ijhrs/article/viewFile/5129/4125.
Kis, V. (2005). Quality assurance in tertiary education: Current practices in OECD and a literature review on potential effects. Retrieved February 9, 2018 from http://www.oecd.org/ education/skills-beyond- school/38006910.pdf.
Lenga, K. (2009). Accreditation and quality assurance in higher education in Kenya: The role of the commission for higher education. Retrieved February 9, 2018 from http://afriqunits.org/public_documents.
Machumu, H. & Kisanga, S. (2014). Quality assurance practices in higher education institutions: Lesson from Africa. Journal of Education and Practice, Vol. 5. (16). Retrieved February 9, 2018 from http://www.researchgate.net/publication/270585970.
Manghani, K. (2011). Quality assurance: Importance of systems and standard operating procedures. Perspect Clin Research, Vol. 2(1), pp.34-37. Retrieved February 9, 2018 from https://www.ncbi.nlm.nih.gov/- pmc/article/PMC3088954/.
Martin, M. & Stella, A. (2007). External quality assurance in higher education: Making choices. Retrieved February 9, 2018 from http://publications.iiep.unesco.org/External- quality-assurance-higher- education-making-choices.
Moutakis, A. (2004). Quality assurance strategies in schools: A case study. Retrieved February 9, 2018 from http://www.muep.mau.se/-bitstream/handle/2043/1469/QualityAssurance_ StrategiesInSchools.pdf?sequence=1.
Ncayiyana, D. J. (2006). Quality assurance and accreditation of higher education in Africa. Retrieved February 9, 2018 from https://books.google.com.ph/books?isbn=0821372734.
Ngwira, K. (2016). Quality assurance for higher education institutions in Malawi. Bloomington, Indiana: AuthorHouse, pp. 91-102, ISBN 9781504972130.
Ogunsaju, S. (2001). Establishing quality assurance in Nigerian education system. Retrieved February 9, 201 from http://www.academic-journals.org/article/1379670574_ Adegbesan.pdf.
Rhoades, G. J. & Sporn, B. (2002). Quality assurance in Europe and the U.S.: Professional and political economic framing of higher education policy. Higher Education, Vol. 43 (3), pp. 355-390. Retrieved February 9, 2018 from http://doi:10.1023/A=1014659908601.
Roffe, I. (1996). Conceptual problems of continuous quality improvement and innovation in higher education. Quality Assurance in Education, Vol. 6 (2), pp. 75-91.
Saunders, M. N. K., Lewis, P. & Thornhill, A. (2007). Research methods for business students. Harlow, England: Financial Times/ Prentice Hall.
Schwalbe ,K. (2009). An intro to project management (2nd Ed.). USA: Course Tech Cengage Learning, pp.210-218.
Semela, T. (2011). Breakneck expansion and quality assurance in Ethiopian higher education: Ideological rationales and economic impediments. Higher Education Policy, Vol. 24, pp 399-425.
Shah, M. & Do, Q. (2017). The rise of quality assurance in Asian higher education (1st Ed.). Cambridge: Chandos Publishing.
Shulman, L. S.(1998). Cousse anatomy: The direction analysis of knowledge through teaching. Washington, DC: American Association of Higher Education.
Spanbauer, S. J. (1992). Quality system for education. Wisconsin: ASQC Quality Press.
Stensaker, B. (2004). The transformation of organizational identities: Interpretation of policies concerning the quality of teaching and learning in Norwegian higher education. Retrieved February 9, 2018 from http://research.utwente.nl/en/publications/the-transformation- of-organizational-identities- interpretations-o.
Tam, M. (2001). Measuring quality and performance in higher education. Quality in Higher Education, Vol..7(1), pp. 45-74.
Telford, R. & Masson, R. (2005). The congruence of quality values in higher education. Quality Assurance in Education, Vol. 13(2), pp. 107-119. Retrieved February 9, 2018 fromhttps:// doi.org/ 10.1108/096848- 80510594364.
Tordesillas, E. (2008). Policy-standard to enhance quality assurance in Philippine higher education through an outcome-based and typology-based quality assurance. Manila Bulletin, Vol. 13, pp. 4.
Utuka, G. (2011). Demonstrating quality: Evaluation of institutional and program accreditation in Ghana. Academic Journals, Vol. 3 (8), pp. 135-142. Retrieved February 9, 2018 from https://www.academic- journals.org/journal/IJVTE/article-abstract/F03f812743.
Van Vught, F. &Westerheijden, D. (1994). Towards a general model of quality assessment in higher education. Higher Education, Vol. 23 (3), pp.350-365.
Vidovich, L. (2002). Quality assurance in Australian higher education: Globalization and steering at a distance. Higher Education, Vol. 43 (3), pp. 390-405
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 International Association of Management and Human Resource Development
This work is licensed under a Creative Commons Attribution 4.0 International License.
This work is licensed under a Creative Commons Attribution 4.0 International License.
