Work-Life Balance Isn’t Enough: Why Employee Engagement Makes the Difference
Keywords:
Employee Performance, Employee Engagement, Work Life Balance.Abstract
This study aims to examine the effect of Work Life Balance on Employee Performance with Employee Engagement as
a mediating variable. This research was conducted on employees of PT Telkomsel Semarang. The telecommunications
industry experiences rapid technological change and increasing service demands which often lead to high work
pressure for employees. Therefore, maintaining a balance between work and personal life becomes an important factor
in sustaining employee performance. This study employed a quantitative research approach. Data were collected
through questionnaires distributed to 137 employees of PT Telkomsel Semarang. The data analysis technique used was
Partial Least Square – Structuraal Equation Modelling (PLS-SEM) using SmartPLS software. The results show that
Work Life Balance has a positive and significant effect on Employee Performance. Work Life Balance also has a positive
and significant effect on Employee Engagement. Furthermore, Employee Engagement has a positive and significant
effect on Employee Perfromance. In addition, Employee Engagement mediates the relationship between Work Life
Balance and Employee Performance. These findings indicate that organizations need to create policies and work
environtments that support employees in maintaining a balance between work and personal life in order to increase
employee engagement and improve employee performance.
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This work is licensed under a Creative Commons Attribution 4.0 International License.
This work is licensed under a Creative Commons Attribution 4.0 International License.
