The Influence of Program Governance, Policy Support, and Health Information Systems on the Performance of the Community Mental Health Response Team (TPKJM) through Coordination Effectiveness as a Mediating Variable in Southeast Sulawesi
Keywords:
Coordination Effectiveness, Health Information Systems, Program Governance, Policy Support, TPKJM PerformanceAbstract
This study aims to examine the effect of Program Governance, Policy Support, and Health Information Systems on the
Performance of the Community Mental Health Response Team (TPKJM), with Coordination Effectiveness acting as a
mediating variable in Southeast Sulawesi. The research employs a quantitative approach using primary data collected
through questionnaires distributed to respondents involved in the implementation and coordination of community
mental health services. The total sample consisted of 150 respondents, selected using a proportional random sampling
technique to ensure representative data. Data analysis was conducted using Structural Equation Modeling (SEM) to
evaluate both the measurement model and the structural model, as well as to test the direct and indirect relationships
among variables. The results indicate that Program Governance, Policy Support, and Health Information Systems each
have a positive and significant effect on Coordination Effectiveness. Furthermore, these variables also have a positive
and significant direct effect on the Performance of TPKJM. Coordination Effectiveness is found to have a positive and
significant effect on TPKJM Performance. The mediation analysis demonstrates that Coordination Effectiveness
significantly mediates the relationship between Program Governance, Policy Support, and Health Information Systems
on TPKJM Performance. The model shows strong explanatory power in explaining variations in both Coordination
Effectiveness and TPKJM Performance. These findings emphasize the importance of strengthening governance
mechanisms, policy implementation support, and integrated health information systems to improve coordination and
enhance the performance of community mental health response teams.
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Copyright (c) 2026 International Association of Management and Human Resource Development
This work is licensed under a Creative Commons Attribution 4.0 International License.
This work is licensed under a Creative Commons Attribution 4.0 International License.
